Design Research
Design Sprint & Design Thinking methodologiesFundamentals
The key to gathering good design research data is to employ the right tools and methodologies with the right teams.
Foundations
Key to that understanding, is using proven methodologies to tease out the best research to inform the right questions. Two publications I like to rely on as recipe guides to all my facilitation and collaborative meetings are the following two industry standards.
Information gathering
Plotting the current car shopping journey (IDEO course)
Creating a storyboard to visualize the process
Creating a service blue print to highlight key areas for improvement
Creating a personas for our journey mapping
Moving our personas along their journey to highlight pain-points and improve touchpoints (New Comer information portal app UX reseach, for Poema and Ottawa YMCA)
Simple skecthes for idiation, mockups, journey mapping and prototyping for a Pet Sitting app (Ryerson UX Meetup group, 2018)